Have your own refill package on hand for a do it yourself fill of your favorite wood bowl or Clay heart. Package includes everything needed to pour and refill your candle.
Refill Package
- Instructions for refilling your wood bowl or clay heart.
- 14-16oz of Soy Wax.(depending on the vessell)
- 4-5 wicks (depending on the vessell)
- Wick Stickers
- Your favorite fragrance
If for any reason you are not satisfied with your purchase. Please contact us at: hello@rusticcountrycandles.ca.
All our products are carefully inspected before they are shipped.
Please inspect your order upon receiving it and contact us immediately if the item is defective or damaged due to shipping, so that we can evaluate the issue and make it right.
We will replace or refund products damaged during shipment if photgraphic proof of damage is submitted to Rustic Country Candles within 7 days of delivery.
Please contact us at:
hello@rusticcountrycandles.ca
Exceptions/ non-refundable items:
Due to the nature of our products, used candles cannot be returned or refunded. Please get in touch if you have any questions or concerns about your specific item.
Satisfaction is our goal. If you are not completely satisfied with your purchase, please tell us what went wrong. Send along a pic, and we will work to resolve any issue.
Standard shipping flat rate will apply for purchases up to $150.00. Purchases exceeding $150.00 within Canada will qualify for free shipping.
Please allow 1-3 business days for your order to be shipped once it has been placed.
